5 1 5 4 2 Great Food !! PoorService !! Server started pushing drinks before we were seated. It took 20 min before she retured for the wine order. Bread was brought by a manager when he noted we only had water during that time.Server did not return during the meal. Service went down hill from there. Ill never return or recomend Biaggi's 5 5 5 4 5 Enjoyed your black fettuchini with lobster....mmmmm good! The waitress was very nice and kept us supplied with all our needs. I plan to send a thank-you gift certificate to my friends for hosting a wonderful weekend that included Biaggi's. 5 5 5 5 5 They offer an elegant yet comfortable and casual atmosphere, but also offer what is the most authentic, freshly prepared Italian cuisine in the area.This is a small chain in the midwest. Really the atmosphere is great. The prices are reasonable and the portions are good, but not outrageous. I like it because they make you feel like family. Good variety on the wine list. Smoking is allowed, although if you are in a non-smoking section the smoking is not noticeable. This is another nice difference from other restaurants. I highly recommend this place. Oh yeah, you can make a reservation, not found with the big chain restraints.