Fri, 02 Feb 2007
"Consul General Prakash said there might be a cultural dimension to the level of outrage related to the incident among Western visa applicants."
Why do seemingly sensible (he writes columns for Rediff and they aren't insane) people say such moronic things?!! What's wrong with just saying "Sorry! We didn't have the right processes in place, and we'll fix it from now on." Didn't somebody tell them the cardinal rules of dealing with a PR shitstorm: "Be Honest. Be Quick. Be Concerned."?!!
Identity theft issues are woefully underappreciated in India. When charging to a credit card, too many shops in India print out the entire credit card number and expiration date on the receipt. For trash-can hunters, it's a bonanza waiting to happen.